Return policy
- To return the tools, please send us e-mail to neprostools@kyototool.co.jp within 30days after you receive the goods to ask our instructions.
- To receive a replacement or refund, simply notify us by e-mail at neprostools@kyototool.co.jp and follow our instructions.
- The tool must be unused and in original packaging. Freight will not be refunded unless it was our error.
- The freight charge for Japan to return the tools are at your expense unless it was our error.